Shipping Policy: Products are subject to 5 to 7 business days of processing and handling. Once processing is completed, your order will be shipped via USPS. Please allow an additional 3 to 5 days for shipping.
Home Delivery: You will be notified via e-mail in 5 to 7 business days upon order completion and order shipment with tracking information. Please allow 2 to 3 additional business days during the holiday seasons and in the event of unforeseen weather conditions.
In-Store Pick Up at KTA Super Stores Puainako: Please select a pick up date and time in the checkout process. When your order is ready, you will be notified via email. Orders can only be picked up at our KTA Super Stores Puainako Customer Service Center between 6am to 6pm daily (50 East Puainako St., Hilo, Hawaii 96720) To view hours and location details please click here.
Pharmacy Prescription Deliveries: Please double check your order to ensure your mailing address and contact information is correct. You will be notified via e-mail when you order is completed. This e-mail will include shipment tracking information. Please allow 2 to 3 additional business days during the holiday seasons and in the event of unforeseen weather conditions. If you have any questions, regarding your Pharmacy Prescription Delivery please feel free to contact us at 322-2511.